New
List Growth: 2-3x your signups in 30 days
Sign In
Book a Demo
  • 25 min
  • 10 lessons

The SMS AI Agent That Closes Deals 24/7 (Step-by-Step Setup)

I walk you through exactly how to build and configure the TxtCart AI agent from scratch, using our own brand as an example. You’ll see how to set up the persona, knowledge base, verified answers, guidelines, and then stress test it all in the AI playground with real customer scenarios.

Course Lessons
  1. [0:00] Introduction
  2. [1:24] Installing TxtCart and navigating to the AI Agent
  3. [2:08] Setting up the Persona (brand summary, tone, phrases, emojis)
  4. [7:17] Configuring Agent Skills
  5. [8:09] Building your Knowledge Base and adding Facts
  6. [11:48] Adding Verified Answers (Q&A pairs)
  7. [14:05] Setting up Guidelines (behavioral rules)
  8. [16:16] Testing in the AI Playground (product questions, shipping, upsells, frustrated customers, competitor comparisons)
  9. [21:02] Breaking the AI with anti-AI rule testing
  10. [21:25] Next Steps
What You'll Learn
  • How to configure your AI agent’s persona, tone of voice, and brand phrases so responses sound human
  • How to set up your knowledge base, FAQs, and verified answers for accurate replies 24/7
  • How to use the AI playground to stress test your agent before going live with real customers

Related Courses

txtcart og
  • 18 min
  • 18 min
How To Generate Revenue On Autopilot in 2026 (For Brands)

Most e-commerce brands are crushing it on customer acquisition, but they’re missing the biggest opportunity: abandoned carts. In this video,

txtcart og
  • 10 min
  • 10 min
How to Use AI to Run a Shopify SMS Flow and Get You $100k+ Extra Revenue a Year

If you’ve had an SMS list for six months or more and haven’t done a cleanup, there’s a really good

txtcart og
  • 25 min
  • 25 min
The SMS AI Agent That Closes Deals 24/7 (Step-by-Step Setup)

I walk you through exactly how to build and configure the TxtCart AI agent from scratch, using our own brand