Brands using Identity Resolution recover $24K–$92K/mo in incremental flow revenue
Your flows can’t reach customers they don’t recognize. TxtCart re-identifies returning customers and feeds them back into your automations, turning missed triggers into incremental revenue.
Recover customers your flows were missing
Actively using TxtCart
Average flow uplift
Most stores go live
Cookies expire. Devices change. Sessions break. When a returning customer can’t be matched to their existing profile, the flow never triggers. TxtCart uses server-side identity resolution to recognize more returning customers and give your automations more opportunities to fire.
A customer can browse, leave, and return days or weeks later. If their identity gets lost between those sessions, the automation that should have reached them never fires.
Identity Resolution doesn’t require new flows or more messages. It recognizes more returning customers and feeds them into the automations you’ve already built. Same flows, more triggers, more opportunities to convert.
Founder, Discover Dawn Wear
Head of Growth, Luxe Skincare Co.
Founder, StreetWear Collective
Recognize more returning customers, reconnect their behavior to an existing profile, and trigger the automations they would have otherwise missed.
Traditional cookies are blocked by Safari ITP, Firefox ETP, and ad blockers. Our server-side approach bypasses all of it. Identity is resolved on the server, not in the browser, so it can't be cleared, blocked, or expired by the device.
Standard cookies last 7 days on Safari and up to 20 days on Chrome. Server-side identity persists for a full year. That's 52x longer to recognize returning shoppers and trigger the right flow.
Reconnect customer activity across mobile, desktop, and tablet to the same existing customer profile for a more complete view of their behavior.
Browse abandonment, cart abandonment, checkout recovery, win-back, and other behavior-driven flows can all benefit from recognizing more returning customers.
Everything you need to know about Identity Resolution
TxtCart uses server-side identity signals to recognize returning customers and reconnect their activity to an existing customer profile, allowing eligible automations to trigger when traditional browser-based tracking might miss them.
No. Identity Resolution is designed to recognize customers already known to your brand, not add unknown customers to your list. It helps you get more value from the customer base and automations you already have.
TxtCart can maintain identity for up to one year, helping recognize customers who return long after their original visit or session ended.
Yes. Cross-device matching can connect customer activity across mobile, desktop, and tablet to an existing customer profile, helping preserve identity as customers move between devices.
Any behavior-driven flow that depends on recognizing a returning customer can benefit, including browse abandonment, cart abandonment, checkout recovery, win-back, and other customer lifecycle automations.
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