AI Agent

Your best sales and support rep. Always on.

TxtCart’s AI Agent sells, supports, and talks with your customers 24/7, turning more conversations into revenue.

AVERAGE ROI

25x

across all merchants

Human-LIKE

98%

conversation quality

Always ON

24/7

never misses a sale

AI replies

Sell more. Support better. Around the clock.

Most messaging platforms stop at the send. TxtCart keeps the conversation going.

The AI Agent can answer product questions, recommend the right items, recover abandoned carts, handle common support requests, and escalate to your team when a human should step in.

Every conversation happens in one unified inbox, so AI and your team can work together without losing context.

txtcart icon
FAQ resolution
Cart recovery
24/7 support

Conversations that convert

AI Agent handles the full customer journey. From first question to completed checkout.

Conversations that convert

25x average ROI for TxtCart merchants.

Metric
Without TxtCart
With TxtCart
Reply rate
1-3%
12-18%
Conversion from reply
N/A (no replies)
32%
Average ROI
5-8x
25x+
Customer satisfaction
N/A
4.8/5 avg
Response time
Hours (manual)
<3 seconds
one
three
two
“The 5-minute install and same-day revenue blew our minds. TxtCart pays for itself within the first week.”
one
Dylan Henry

Founder, Discover Dawn Wear

"It’s powerful without being hard to use. We automate more, have better conversations with customers, and make more sales without everything landing back on our team."
three
Sarah Chen

Head of Growth, Luxe Skincare Co.

"We switched from Postscript and our flows conversion rate jumped from 9% to 22%. The conversational AI is a game-changer."
two
Marcus Rivera

Founder, StreetWear Collective

Everything your AI sales and support agent needs.

From the first product question to post-purchase support, TxtCart gives your Agent the context, intelligence, and guardrails to handle customer conversations from start to finish.

{01}

Natural language understanding

Understands typos, slang, emojis, intent, and complex questions so customers can talk naturally.

natural language understanding
{02}

Brand voice matching

Learns how your brand communicates and responds in a tone that feels like you.

brand voice matching
{04}

Smart product recommendations

Recommends products using browsing behavior, purchase history, catalog data, and conversation context.

Smart product recommendations
{03}

Dynamic discount generation

Creates unique, time-sensitive offers when an incentive can help move a shopper toward purchase.

Dynamic discount generation
{05}

Guardrails & escalation

Define what AI can and can't say. When a conversation needs a human, it automatically escalates to your team.

Guardrails and escalation
{06}

Multi-language support

Talk with customers in 50+ languages, automatically matching the language they use.

Multi language support
“TxtCart’s AI Agent knows our products and answers the questions that hold up a purchase. It handles objections, recommends products, and helps with order questions after the sale. Customers get real help even when our team is offline, and we can step in whenever we need to.”
Ethan Cole

Founder, Northline Gear

FAQ

Frequently Asked Questions

Everything you need to know about AI Agent

How does AI Agent learn about my brand and products?

 

Our AI Agent automatically learns from your product catalog, pricing, variants, inventory, and store data. You can also provide FAQs, brand guidelines, policies, and additional context so it knows your business and communicates like your team.

Our AI Agent can answer product and support questions, recommend products, handle objections, recover carts, generate offers, and guide shoppers toward purchase. You control what it can handle autonomously and when your team should step in.

You define the guardrails and escalation rules. When a conversation needs a human, your team can jump in or take over from the same unified inbox with the full conversation context.

Yes. You control brand guidance, knowledge, FAQs, policies, guardrails, escalation rules, offers, and how the Agent interacts with customers.

Connect your store, sync your catalog and customer data, add your brand guidance and guardrails, and start testing conversations in minutes. No model training or technical implementation required.

Ready to grow?

Make SMS your next big revenue channel.

Join 4,000+ ecom brands growing their subscriber list, automating their marketing, and turning conversations into revenue with TxtCart.

14-day free trial. No contracts. Cancel anytime.