Most messaging platforms stop at the send. TxtCart keeps the conversation going.
The AI Agent can answer product questions, recommend the right items, recover abandoned carts, handle common support requests, and escalate to your team when a human should step in.
Every conversation happens in one unified inbox, so AI and your team can work together without losing context.
FAQ resolution
Cart recovery
24/7 support
Conversations that convert
AI Agent handles the full customer journey. From first question to completed checkout.
25x average ROI for TxtCart merchants.
Metric
Without TxtCart
With TxtCart
Reply rate
1-3%
12-18%
Conversion from reply
N/A (no replies)
32%
Average ROI
5-8x
25x+
Customer satisfaction
N/A
4.8/5 avg
Response time
Hours (manual)
<3 seconds
“The 5-minute install and same-day revenue blew our minds. TxtCart pays for itself within the first week.”
Dylan Henry
Founder, Discover Dawn Wear
"It’s powerful without being hard to use. We automate more, have better conversations with customers, and make more sales without everything landing back on our team."
Sarah Chen
Head of Growth, Luxe Skincare Co.
"We switched from Postscript and our flows conversion rate jumped from 9% to 22%. The conversational AI is a game-changer."
Marcus Rivera
Founder, StreetWear Collective
Everything your AI sales and support agent needs.
From the first product question to post-purchase support, TxtCart gives your Agent the context, intelligence, and guardrails to handle customer conversations from start to finish.
{01}
Natural language understanding
Understands typos, slang, emojis, intent, and complex questions so customers can talk naturally.
{02}
Brand voice matching
Learns how your brand communicates and responds in a tone that feels like you.
{04}
Smart product recommendations
Recommends products using browsing behavior, purchase history, catalog data, and conversation context.
{03}
Dynamic discount generation
Creates unique, time-sensitive offers when an incentive can help move a shopper toward purchase.
{05}
Guardrails & escalation
Define what AI can and can't say. When a conversation needs a human, it automatically escalates to your team.
{06}
Multi-language support
Talk with customers in 50+ languages, automatically matching the language they use.
“TxtCart’s AI Agent knows our products and answers the questions that hold up a purchase. It handles objections, recommends products, and helps with order questions after the sale. Customers get real help even when our team is offline, and we can step in whenever we need to.”
How does AI Agent learn about my brand and products?
Our AI Agent automatically learns from your product catalog, pricing, variants, inventory, and store data. You can also provide FAQs, brand guidelines, policies, and additional context so it knows your business and communicates like your team.
What can the AI Agent actually handle?
Our AI Agent can answer product and support questions, recommend products, handle objections, recover carts, generate offers, and guide shoppers toward purchase. You control what it can handle autonomously and when your team should step in.
What happens when the AI Agent can't handle a conversation?
You define the guardrails and escalation rules. When a conversation needs a human, your team can jump in or take over from the same unified inbox with the full conversation context.
Can I control what the AI says and does?
Yes. You control brand guidance, knowledge, FAQs, policies, guardrails, escalation rules, offers, and how the Agent interacts with customers.
How quickly can I get the AI Agent live?
Connect your store, sync your catalog and customer data, add your brand guidance and guardrails, and start testing conversations in minutes. No model training or technical implementation required.
Ready to grow?
Make SMS your next big revenue channel.
Join 4,000+ ecom brands growing their subscriber list, automating their marketing, and turning conversations into revenue with TxtCart.