Flows

Your customer journey. On autopilot.

Build powerful automations that react to customer behavior in real time, personalize every interaction, and generate revenue around the clock.

Revenue share

Flow Types

Setup Time

22+ triggers

Manual marketing can't keep up with customer behavior.

Every shopper moves differently. One abandons a cart at midnight. Another browses three products and leaves. A loyal customer hasn’t purchased in 60 days. Flows react automatically, triggering the right message, offer, or conversation based on what each customer actually does.

auto-optimization

Smarter branching

listeners

Set it once. Keep earning.

Build flows visually, trigger them automatically, and use AI to personalize what happens next.

Your highest-leverage messages run automatically.

Metric

Without TxtCart

With TxtCart

Cart recovery rate

5-8%

18-26%

Browse abandonment recovery

5-8%

8-12%

Win-back re-engagement

2-4%

14%

Revenue per flow

Manual effort

Fully automated

Time to first revenue

Days

Hours

“The 5-minute install and same-day revenue blew our minds. TxtCart pays for itself within the first week.”

"It’s powerful without being hard to use. We automate more, have better conversations with customers, and make more sales without everything landing back on our team."

"We switched from Postscript and our flows conversion rate jumped from 9% to 22%. The conversational AI is a game-changer."

Every automation you need. None you don't.

Pre-built flows for the highest-value moments across the customer lifecycle, with full control

to customize timing, logic, messaging, and what happens next.

{01}

Abandoned cart recovery

Recover high-intent shoppers with multi-step sequences that respond to behavior, questions, and objections.

{02}

Browse abandonment

Re-engage shoppers who showed interest but left before adding to cart.

{04}

Win-back campaigns

Automatically bring lapsed customers back with personalized messages and offers based on purchase history.

{03}

Post-purchase flows

Drive reviews, upsells, cross-sells, repeat purchases, and stronger customer relationships after checkout.

{05}

Sunset & re-engagement

Re-engage subscribers before they churn and automatically suppress customers who no longer engage.

{06}

Smart conditional logic

Branch each journey based on purchase history, engagement, cart value, products, customer segments, and more.

“Flows turned SMS into something that runs every day, not just when we send a campaign. Customers get the right message based on what they actually do, and we’re generating revenue across the entire journey without constantly managing it.”

FAQ

Frequently Asked Questions

Everything you need to know about Flows

What can trigger a flow?

Flows can react to customer behavior and ecommerce events including browsing, cart activity, checkout activity, purchases, subscriber events, customer attributes, segment membership, inventory changes, price changes, and more.

Can I build custom flows from scratch?

Yes. Start with a pre-built template or build your own using triggers, waits, filters, branches, messages, listeners, and conditional logic.

How personalized can my flows get?

Use customer behavior, purchase history, cart value, products, engagement, segments, and other customer data to control who enters a flow, what they receive, and which path they take.

What are Listeners?

Listeners make your flows react to what customers do next. Listen for actions like a link click or reply, then use that action to continue, branch, wait, or stop the journey.

Can I A/B test and optimize my flows?

Yes. Test different messages, timing, offers, and paths. TxtCart can identify the winning variation and automatically adopt it, so your flows improve without your team manually monitoring every test.