Compliance

Compliance built into every send.

Built-in safeguards help you manage consent, quiet hours, opt-outs, risky contacts, and compliance records without adding more work to your team.

txtcart icon
Compliance Dashboard

Built to protect your brand.

With the ever-changing legal landscape and strictly enforced regulations, you need a platform that can keep up.

LEGAL judgements

ZERO

Known adverse judgements in 6+ years

oPT-oUT processing

100%

Processed automatically

LITIGATORS SUPPRESSED

55k+

Known high-risk numbers blocked

Built around the standards that matter.

TxtCart gives your team safeguards and controls designed around major messaging, privacy, and security requirements.

TCPA
Telephone Consumer Protection Act

Built-in safeguards for consent, quiet hours, opt-outs, and messaging frequency help your team manage TCPA requirements across your messaging program.

CTIA
Cellular Telecommunications Industry Association

Messaging controls designed around CTIA principles, including opt-in requirements, content standards, opt-out handling, and carrier-approved sending practices.

GDPR
General Data Protection Regulation

Tools to support GDPR requirements including consent management, customer data access, portability, deletion requests, and responsible data handling.

CCPA
California Consumer Privacy Act

Privacy controls designed to support CCPA requirements including customer data access, deletion requests, and transparent data collection practices.

SOC 2
Service Organization Control 2 - In Progress

We're actively working toward SOC 2 compliance to independently validate the security, availability, and confidentiality controls protecting customer data.

ISO
Info Security Management Standard - In Progress

We're working toward ISO 27001 certification to further formalize our information security management practices and controls across the organization.

Reduce compliance burdens every step of the way

From built-in safeguards to audit-ready records, TxtCart handles compliance so you don’t have to.

Built-In Compliance Checks

Automatically check consent, quiet hours, message content, and sending conditions before messages go out.

Built In Compliance Checks

Litigator Defender

Automatically identify and suppress known high-risk phone numbers before you message them, using TxtCart's database of 55,000+ known SMS litigators.

Litigator Defender

Smart Opt-Out Processing

Go beyond exact STOP keywords. TxtCart detects explicit and natural-language opt-out intent and automatically suppresses customers who no longer want to receive messages.

Smart Opt Out Processing

Audit-Ready Records

Maintain a complete history of consent, opt-ins, opt-outs, and messaging activity so the records you need are there when you need them.

Audit Ready Records

Compliance & Carrier Monitoring

TxtCart monitors regulatory and carrier requirements and updates platform safeguards as messaging rules evolve.

Legal and Carrier Relations

Compliance Resources & Training

Give your team access to practical guides, documentation, and training for navigating messaging compliance with confidence.

Compliance Resources Training
Compliance Checklist

SMS Compliance Best Practices

A practical checklist for reducing risk and building a responsible messaging program.

SMS Compliance Best Practices
FAQ

Frequently Asked Questions

Everything you need to know about Compliance

What compliance safeguards are built into TxtCart?

TxtCart includes safeguards across the messaging lifecycle, including consent verification, quiet-hour enforcement, opt-out processing, sending controls, high-risk number suppression, and audit-ready records. These tools are designed to reduce manual compliance work and help your team manage messaging requirements at scale.

TxtCart processes standard opt-out keywords like STOP automatically, while also using AI to recognize natural-language requests where a customer clearly communicates that they no longer want to receive messages. Once an opt-out is recognized, the customer is suppressed from applicable future marketing messages.

Litigator Defender automatically screens against TxtCart’s database of 55,000+ phone numbers associated with known SMS litigation and demand activity. Matching numbers can be suppressed before messages are sent, adding another layer of protection to your messaging program.

Yes. TxtCart includes automatic quiet-hour safeguards designed to prevent marketing messages from being sent during restricted hours. These protections work alongside your sending settings to help reduce the risk of messages being delivered at inappropriate times.

Yes. TxtCart maintains records of consent, opt-ins, opt-outs, and messaging activity that can be exported when you need them for internal review, compliance requests, or legal inquiries.

Ready to grow?

Make SMS your next big revenue channel.

Join 4,000+ ecom brands growing their subscriber list, automating their marketing, and turning conversations into revenue with TxtCart.

14-day free trial. No contracts. Cancel anytime.