Keep Klaviyo for email. Run SMS with the platform purpose-built for it. TxtCart brings campaigns, flows, list growth, cart recovery, analytics, and conversational AI together to help Shopify brands drive more revenue from every text.
14-day free trial | $500 in credits | No contracts
Klaviyo manages email, SMS, customer data, analytics, service, and more. TxtCart is built around SMS. Campaigns, flows, list growth, cart recovery, analytics, and conversations all live in one focused platform designed for how shoppers opt in, reply, hesitate, and buy over text.
Make SMS a core revenue channel, not one more feature inside your CRM.
Klaviyo’s K:AI Customer Agent brings AI-powered customer conversations across its broader platform. TxtCart’s AI Agent turns SMS into a 24/7 sales and support channel. It answers product questions, handles objections, recommends products, recovers carts, resolves common support questions, and escalates to your team when needed.
Better service. Faster answers. More conversations turned into revenue.
Both platforms support flows. TxtCart gives SMS teams 22+ event triggers, plus branching, listeners, A/B testing, wait steps, subscriber filters, frequency controls, and cancellation criteria. Build welcome, browse, cart, checkout, post-purchase, winback, replenishment, and other journeys around real shopper behavior.
From first opt-in to next purchase, automate the SMS journey in one place.
Klaviyo is built to manage email, SMS, customer data, analytics, service, and more. TxtCart is purpose-built to make SMS a bigger revenue channel.
Both platforms can send campaigns and automate flows. The difference is depth, focus, economics, and how each platform approaches SMS.
Built for
Shopify brands serious about SMS
Brands consolidating marketing, data, analytics, and service
Primary focus
SMS marketing and conversational commerce
Broad B2C CRM and lifecycle marketing
Email marketing
No. Keep Klaviyo or your current email platform
Yes
SMS campaigns
Yes
Yes
SMS flows and automation
22+ event triggers, branching, listeners, testing, filters, frequency controls, and cancellation criteria
Cross-channel flows and SMS automation
Two-way SMS
Yes
Yes
AI conversations
AI Agent for SMS sales and support
K:AI Customer Agent across SMS and the wider Klaviyo platform
Cart recovery
Automated flows plus conversational recovery
Automated flows plus Customer Agent
List growth
Built in
Built in
SMS and platform billing
Monthly platform plan plus published per-message SMS/MMS rates
Mobile Messaging is prepaid monthly. Profile and Email pricing scales with active profiles.
Getting started
14-day free trial plus $500 in credits
Free plan available
Migration
Guided migration support for subscriber lists and SMS setup
Not applicable
Best for
Brands that want more depth, focus, and revenue from SMS
Brands that prioritize consolidating more of their customer stack
Founder, Trailhead Supply Co.
OrganiGrowHairCo used TxtCart to make SMS a meaningful revenue channel through subscriber growth, recovery, and two-way conversations.
SMS-attributed revenue
SMS-attributed ROI
Orders recovered
Subscriber growth
Moving your SMS program should not mean rebuilding it from scratch.
TxtCart makes switching simple. Import your SMS subscriber lists and consent status, connect Shopify, and get guided help reviewing the flows, campaigns, and segment criteria you want to rebuild.
Sign up for TxtCart and connect your ecommerce store.
Sync your customers, subscribers, products, and commerce data to get started.
Launch campaigns, activate flows, and let TxtCart start working across the customer journey.
Everything you need to know about TxtCart vs Klaviyo SMS
Yes. TxtCart is a Klaviyo alternative for Shopify brands looking for a purpose-built SMS marketing platform. You can move SMS marketing from Klaviyo to TxtCart while continuing to use Klaviyo, or another provider, for email.
It depends on what you want from your stack. Klaviyo is designed as a broad B2C CRM spanning marketing, data, analytics, and service. TxtCart is purpose-built around SMS. For brands prioritizing SMS campaigns, flows, list growth, cart recovery, two-way conversations, and SMS revenue, TxtCart provides a more focused platform.
Yes. Klaviyo supports two-way SMS, and K:AI Customer Agent can respond to customers through SMS. TxtCart approaches the category differently: the entire platform is built around SMS marketing, automation, conversations, and revenue, rather than SMS sitting inside a broader CRM.
TxtCart uses a monthly platform plan plus published SMS and MMS usage rates. Klaviyo Mobile Messaging is a separate prepaid subscription based on expected monthly spend, and unused spend does not roll over. Klaviyo’s Profile and Email pricing also scales with active profiles, so that part of the bill can grow with contacts you are not texting. The final comparison depends on message volume, destination, number type, and which Klaviyo products you use.
Yes. Keep Klaviyo for email and lifecycle marketing, then use TxtCart as the dedicated SMS layer. You can upgrade SMS without replacing the email setup that already works.
Install TxtCart, connect Shopify, export your active and inactive SMS subscriber lists from Klaviyo, import them into TxtCart, and copy the flows, campaigns, and segment criteria you want to keep. Review the setup before going live. TxtCart support is available 24/7, with guided onboarding on eligible plans.
Yes. Klaviyo lets you export active SMS subscribers and inactive or unsubscribed records. Import both lists into TxtCart so subscriber and suppression status can be handled correctly. Include the relevant subscriber properties and retain the Klaviyo segment criteria used for the export.
Move your SMS to the platform purpose-built for it. Get campaigns, flows, list growth, conversational AI, cart recovery, analytics, and more in one focused SMS platform.
14-day free trial | $500 in credits | No contracts
