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Careers at TxtCart SMS Marketing

  • Job: Head of Sales
  • Location: Remote (U.S. only)
  • Start Date: Flexible (Targeting Q3 2026)
  • Job Type: Full-Time, W2 Employee
  • Company: TxtCart – AI Powered SMS Marketing for eCommerce Brands

About TxtCart:

TxtCart is an AI-powered SMS marketing platform helping top ecommerce brands recover carts, answer product questions, and convert browsers into buyers. Our platform blends AI automation with human assistance to deliver real-time, high-converting customer experiences at scale.

We’re now hiring a Head of Sales to build and lead our outbound and inbound GTM motion. You’ll be the first senior sales hire and will play a foundational role in shaping TxtCart’s revenue engine — from strategy and systems to hiring and execution.

The Role:

As Head of Sales, you’ll be responsible for driving new business across SMB and mid-market Shopify merchants. This is a player-coach role: you’ll be expected to prospect, close, and build pipeline while simultaneously developing repeatable processes, playbooks, and early-stage team structure.

You’ll report directly to the CEO and collaborate with marketing, product, partnerships, and customer success to ensure sales execution aligns with product value and customer outcomes.

Responsibilities:

  • Own all new business sales and pipeline generation across SMB and mid-market
  • Drive outbound and inbound efforts through tools, automation, and direct outreach
  • Develop the foundational sales process, pipeline stages, and CRM reporting
  • Build outbound scripts, email flows, and objection handling frameworks
  • Manage a quota and continuously optimize conversion rates and sales velocity
  • Partner with product and marketing to align on messaging, positioning, and use case education
  • Test and refine pricing, packaging, and qualification criteria
  • Lay the groundwork for future team growth (AEs, BDRs, RevOps)
  • Provide feedback loops to the product team based on merchant objections and feature gaps
  • Represent TxtCart at industry events, conferences, and virtual demos

What We're Looking For:

  • 5–8+ years of SaaS sales experience, ideally in martech or ecommerce
  • Proven success closing deals in the SMB/mid-market space (Shopify experience is a big plus)
  • Experience in a startup or early-stage environment — you’re comfortable building from zero
  • Strong outbound chops: creative, relentless, and conversion-minded
  • Hands-on with tools like Salesforce, Apollo, LeadIQ, and Gong
  • Metrics- and process-driven, but scrappy enough to win without red tape
  • Excellent communicator and storyteller — able to simplify complex value into results
  • Bonus if you’ve sold to DTC brands, agencies, or ecommerce service providers

Compensation & Benefits:

  • Competitive full-time salary
  • Performance-based bonus/commission structure
  • Potential equity in a fast-growing SaaS business
  • Fully remote, flexible work hours
  • Health, dental, and PTO (W2 benefits)

How to Apply:

Send your resume and a short note on why you’re excited to lead TxtCart’s sales motion to kb@txtcartapp.com. Bonus if you can share your typical outbound workflow or quota track record.